Svs Vision

Someone is going to explain to me why my Ray-Bans don't have any logo or etching on the right glass which is with prescription lenses real Ray-Bans have etching on the right lens. So somebody better make this right quick and I mean quick.

The only place these eyeglasses say Ray-Ban is on the inside Temple right side it says Ray-Ban and then there's some CR or whatever I can't see it because I can't put the glasses on and then read it... Somebody better make this right I want logos on the sides or the logo should be on the front and that's where I would like it.

If you bought a sports car you would want the proper decal. I do not own a vehicle these eyeglasses are my car fix it

The store sales reps were very helpful up until they charged me twice for the same transaction. They didn't put the insurance on my account and it was in my daughter's name.

I sent my daughter to pick up our glasses.

The store charged her the full amount again. I called and they would not talk to me about the issue. I had to go to the store.

Once I explained to the rep, you charged me twice, they would not even look at my account. All of the individuals who were present the night of my transaction now have amnesia..

Also, the staff was whispering as if I was causing a scene when in fact no one even offered to review. once They saw I was not leaving. One member came to assist me. he printed my charges and told me I still owed..

I noticed the payment made not applied to account. plus, they did not put my insurance on my glasses but on my daughter's and had her as the primary.

After I pointed out their mistakes, I did not get an apology but clearly the staff all had egg on their faces. I wanted to act a fool at that time..

I would like to warn anyone going to this store.

Customer service is very high level until money is transferred. I will never go here or recommend other than the eye exam- which was friendly, professional and quick.