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I dont know what kind of operation svs is but it looks more like an assembly line, with a purpose to sell glasses. I went with my grandfather to get his eyes examined... he went in with a slight headache, and left with double vision and his right eye is now extremely...
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1.0
#1162479
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The doctor at the Adrian store messed up the prescription bad. Got it half right the 2nd time. Still can't see up close. Called today because my scratch resistant lenses are scratched. Was told I had to pay $175 to repair the scratch resistant lenses I already paid...
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1.3
I liked
  • Getting a 2nd exam after botches first one
#1096846
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A first-time customer going into an SVS for the very first time greeted appropriately I was asked to sit down she had to clear something then a young lady came in with a baby and hey I love babies too but you would think if you had a customer that you would tell your...
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#1057678
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Svs Vision - Stay far far away

Svs Vision
#1140859
Took my glasses into a location because they are all scratched up. Had them sent into the lab. Apparently some form of heat or something got to them. They are terrible can barely see out of them. They won’t do anything. This place is a joke. I have literally worn these glasses 4 times!
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Svs Vision - My glasses are peeling and

Svs Vision
#1112448
2.6
Details
I got these glasses this past summer. Now the frame are peeling off and pieces are getting in my eyes and on my face. Now I have to come up with 23.99 so I can get new frames. I should not have to replace my frames that will fall apart again. So now I am screwed until next year.
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Svs Vision - Ripp off! They sell junk!

Svs Vision
#1097763
1.0
Details
Wrong script, paid for anti glare/scratch and couldnt not clean the lense, all they did was smear and are all scratched since they are made so cheap!
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Contacts Review

Svs Vision
#973291
1.4
Details
Called svs to make sure I payed for my contacts and someone already picked them up which wasn't me.
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I wouldn't even give them a star if I didn't have to! I bought 120$ ray bans from svs vision for my three year old son. This is his first time ever having glasses they fell off of his face and the dog grabbed a hold of them my son had them for two days and they're...
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Anonymous
Mrscratch

It's been my experience with warranties that they will fix or replace items due to product defects not human error.. Who's dog did what to them?

Anonymous
Anonymous

What location

1.0
#1028096
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Dear SVS vision, as a customer of yours I expect a broader selection of eyewear products. I recently had my annual exam when done after browsing the frame selection I was disappointed that the selection wad so limited. When inquiring if I brought in an order number of...
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3.9
#1028078
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March 28, 2017 went to your Grandville store to obtain the SKU on some glasses that my son was looking to purchase frames alone. There were two women very rude we stood there for 30 minutes then when we asked you get the school we were told in no uncertain terms that...
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1.0
#1025753
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Ordered a trial pair of contacts after an exam and once they came in an appointment was set up. The appointment was cancelled by them and there was difficulty rescheduling because there would not be enough staff to have one teach about contacts. However, an appointment...
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1.4
#1005381
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,,the glasses are cheap and so are the frames I had him for 8 months and the glasses fell apart I took them back and they wanted to charge me $38 to fix themwhen I got the glasses to the store they told me that they wanted $68 to repair them I really think the service...
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#951206
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I want svs visioln and had a horrible experience the arm on my glasses broke I went in to fix them they said it was going to be $30 but they wanted me to pay $65 I told them to keep the glassesso what's our grass the I went to walmart and got extremely wonderful...
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#935105
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I went into SVS east beltline working with the manager getting eye glasses adjusted it was closing 6pm. I don't remember her name she was at all African American woman and she looked at the manager and said to her if you feel safe I'm going to leave. I felt as if that...
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3.3
I liked
  • Colleen manager
I didn't like
  • Staff
#919442
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